Warranty & Technical Support

Zopec Medical Limited Warranty Statement

Zopec Medical provides a limited warranty for our batteries, which applies exclusively to the end user or patient. This warranty is valid only when our batteries are sold to patients through authorized dealers. The warranty period begins on the date the battery is purchased by the patient from the authorized store.
Zopec Medical warrants that our batteries will be free from defects and will perform in accordance with the product specifications for the duration specified in this warranty statement. In the event that a covered product fails due to normal use, Zopec Medical will, at its discretion, repair or replace the defective parts, components, or the entire product.
This warranty is non-transferable and is available only to the initial end user or patient.

 

Zopec Medical’s limited warranty does not cover:

  • Damage or defect caused by improper use, neglect, device modification or abuse of the product
  • Use of ozone generating devices intended to sanitize product, exposure to ozone or other gases
  • Repairs provided by entities not expressly approved by Zopec Medical
  • Damage caused by smoke, including cigarette, cigar and pipe smoke
  • Damage, infestation or contamination of pests, insects and rodents

 

This warranty replaces all other expressed or implied warranties, including manufacturer’s warranties. Zopec Medical will not be responsible and held harmless from incidental or consequential damages claimed to have resulted from the sale, installation implementation or use of any Zopec Medical product.

Zopec Medical disclaims all liability for economic loss, loss of profits, overhead or consequential damages which may be claimed to arise from any sale or use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, check local laws to specify if this exclusion applies to you. 

 Two Year Warranty Coverage 

  • Resvent iBreeze Auto CPAP
  • Resvent iBreeze Auto BiPAP/AVAPS 30STA
  • Beyond ResPlus Auto CPAP
  • Beyond ResPlus BiPap/AVAPS
  • Apex Medical XT Auto CPAP
  • Hypnus 7 Auto BiPAP 
  • Zopec UPS 60
  • Zopec UPS 90
  • Zopec UPS 90 Pure
  • Zopec T180

18 Month Warranty Coverage 

  • Zopec EXPLORE Series Travel CPAP/BiPAP Batteries

 One Year Warranty Coverage

  • All non-invasive ventilation humidifiers
  • Zopec VOYAGE Universal Battery
  • Zopec PHOTONS Solar Charger

Limited Coverage of 90 Days 

  • Disposable filters
  • Reusable filters
  • Water chambers
  • Power cords
  • Carrying cases and bags
  • Chargers (car and wall outlet) 

 

All Technical Support Issues can be addressed at CS@Zopec.com, your issue will be assigned to the proper department head for the product in question. Please include serial numbers and contact information on each email for tracking purposes.