The folks at Zopec are extremely knowledgeable and helpful. Their customer service is above and beyond expectations. I broke a connector part not under warranty connected to the end of a cord on the panel . I must have pulled the wire from the end plug in some way but they were there to save the day. I was able to talk directly to a technician who said while I could fix it by reconnecting the wire and explained the fix they said they would send me a replacement panel instead of making me do rhe fix. They sent it immediately 2 day express delivery. rushing it to us so we could continue off grid using our medical equipment. They truly care about their customers and their health. We can't express how grateful we are having purchased products from such a responsive, knowledgeable and caring company. They have helped us at 81 years old to keep traveling on the road in our RV with their products and help.
If we ever call with a question they cheerfully respond and help. Buying from this company truly has your back and is respectful of your health needs. We have bought solar panels, and batteries from them . They helped us select what was needed to run the Bipap and Oxygen concentrator off grid. Theses people are amazing and customer service of this high quality is unheard of in this day and age. I feel so fortunate that we found this company to help with our medical needs. I feel I can always call them for help . They always cheerfully answer our questions no matter how easy or complicated. They are truly special.
